ANSWERS TO FREQUENTLY ASKED QUESTIONS RELATED TO FENCING
We’ve been manufacturing chain link products, installing fences, and custom-building gates for long enough to have heard (and answered) almost every fence-related question imaginable. So, to help answer a few of your questions, many of which you may not have even thought to ask, we present to you our very own FAQ page. And don’t worry. If your question isn’t answered here, we’re always happy to answer your inquiries by phone.
Q: 1 - What are the benefits of choosing a chain link fence?
A: In short, cost, longevity and no maintenance. Chain link fences are built to last by using durable materials (galvanized steel). Maintenance is minimal (if necessary at all), and you don’t need to sand, repaint, etc. It is also, by far, the least expensive choice for fencing.
Q: 2 - Do you supply and install residential, commercial and industrial fencing?
A: Yes, Duraguard Fence has a wealth of experience in residential, commercial and industrial fencing. From fencing off dogs to airports, Duraguard can do it. When you phone us, please specify what type of estimator you wish to speak with.
Q: 3 - Do you do work outside Edmonton and its surrounding area?
A: Yes, we are one of the largest fencing contractors in Canada. We have completed installations from Vancouver, BC to Thunder Bay, ON. We are the leading installer in Fort McMurray and Grande Prairie.
Q: 4 - Can I just buy the fencing material from Duraguard?
A: Yes, we manufacture and sell all the components to make a chain link fence, right down to the nuts and bolts.
Q: 5 - How much does it cost to get a chain link fence?
A: Prices for material and installation are based on type and height of fence, lineal footage and the number and type/size of corners and gates.
Q: 6 - What can I do to get an estimate for my fence?
A: While we’d be happy to discuss your fencing needs over the phone, be aware that phone (or emailed) estimates are only as accurate as the measurements and descriptions you give us. If you’re not handy with a tape measure, you’d probably be better served by having an estimator come out to take a look at the area to be fenced.
Q: 7 - What information do I need before I call Duraguard?
A: We love getting calls/faxes/emails from customers that know what type, height and quantity of fence they want. If you’re faxing us, please include a diagram of an above view of the yard, indicating with lines where you want the fence, along with all of the measurements (in feet/inches) clearly labelled. Use dots to indicate posts (for gates, ends, and corners) and show us the size and location of the gates. If the posts are going on cement, asphalt, or anything other than dirt, we need to know.
Q: 8 - Do you need to see the site before you install?
A: Probably. A crucial part of building your fence is the construction plan, which is based on an on-site visit. The verification of the measurements, along with descriptions of the ground and potential obstructions is important information for the proper installation of your fence.
Q: 9 - Can I get a white/black/green/brown fence?
A: Yes, we have these colours available in fencing. The galvanized mesh has been coloured by coating it with coloured vinyl. The other metal components (ie. posts, tension bands etc.) are powder-coated and coloured to last.
Q: 10a - What are privacy slats?
A: Privacy slats, when correctly installed in chain link fence, provide a barrier from your yard to the outside world. They offer protection from the eyes of passers-by, and shelter your yard from the wind.
Q: 10b - What are they made of?
A: Privacy slats are made of polyethylene, which is an extremely durable industrial plastic material.
Q: 10c - How much privacy do they provide?
A: We carry a variety of slatting options, from moderate privacy (bottom lock style) to near-complete privacy (finlink and duraslat styles).
Q: 10d - What colours are available?
A: We stock a lot of white, as well as some grey, brown and black, the most commonly requested colours. We can bring in different colours (green, redwood, beige and blue) if you are willing to wait a few weeks.
Q: 10e - What kind of warranty do they have?
A: Most slats have a 20 year warranty from the manufacturer.
Q: 10f - Can I install them myself?
A: Installation of most slats is relatively easy to do, and can be handled by most people who would consider themselves to be handy. However, installation of "finlink" privacy slats is a more demanding process. If you have the time and are up to the challenge, good luck to you; if not, we can install them for you.
Q: 11 - Do you manufacture your own chain link mesh?
A: Yes we do. We have two chain link weaving machines, which ensures that you are getting direct-from-the-manufacturer pricing. Manufacturing our own chain link also allows us to make certain the quality is always there.
Q: 12 - Do you offer a warranty?
A: Absolutely. It is a one year warranty on the workmanship and materials. Many products also come with an extended warranty from their manufacturer.
Q: 13 - Can you custom build a gigantic gate for my industrial yard?
A: You may think it’s too big, but try us and you might be surprised. Our ability to make custom gates surpasses that of many other companies.
The Duraguard Dictionary
Barb Wire Arms - These arms act as eye tops but have the added feature of an extension to which barb wire can be attached. They are available in a 45 degree angle, V-shaped or vertical.
Base Plate - Steel plate welded to the bottom of a post with 2-4 holes. These plates facilitate building a fence atop intact concrete.
Brace Band - Pressed steel band that wraps around a terminal post. It contains a hole on each end to thread a bolt and thus attach a rail end to it.
Cantilever Gate - An industrial/commercial gate that glides open along rollers built into the fence structure. This kind of gate does not roll along the ground, as it is raised above the ground.
Carriage Bolts - The kind of bolt that is used to assemble the fence. These are available in many different sizes.
Corner Post - Galvanized post with two connections to the fence, marking where the fence changes direction.
Dome Cap - Shaped like a dome, this cap covers the top of terminal posts.
End Post - Galvanized post with one connection to the fence marking where the fence terminates.
Eye Top - A cap with a ring on top of it. This cap attaches to the top of a line post and allows the top rail to be threaded through the ring.
Fork Latch - A gate latch, used commonly on swing gates, that is in the shape of a U. It lifts, allowing the gate to open. When closed, it keeps the gate secure.
Gate Post - Galvanized post with one or no connection to the fence, and a connection to the gate (either the gate swings from this post or latches to it).
Line Post - Smaller galvanized posts separating the terminal posts (end, corner, and gate posts). These are spaced roughly 10’ apart, and attach mesh along a stretch of fence.
Mesh - The fence fabric constructed from weaved galvanized wire that is the actual “chain link”.
Rail Ends - Cowbell-shaped fasteners that attach top rail to terminal posts. These contain a slot for pipe in one end, and a ring for a bolt on the other.
Rolling Gate - A gate that rolls along the ground, and is supported by wheel(s).
Swing Gate - This gate hangs from one post and attaches to another. It can be a single swing or a double swing. Single swings consist of one gate panel, while double swings are two gate panels that come together in the middle.
Tension Bar - A flat bar that is weaved through the mesh vertically and used to stretch the fence and attach it to a terminal post with tension bands.
Tension Band - Very similar to brace bands, but differ in that they have one straight end and one curved end. These attach the tension bar to the terminal post.
Top Rail - Galvanized pipe oriented horizontally to frame the top part of the fence, providing attachment for the top portion of mesh.
